All orders generally ship within five (5) business days, unless otherwise noted in the product listing. Custom items will be shipped within two-three (2-3) weeks after purchase date. All items are shipped via USPS. Company is not responsible for any lost or damaged orders. All domestic shipments are made via USPS, and may be tracked, if tracking number is provided by USPS with a location once shipped. Your tracking number, if provided by USPS, will be sent to you directly once your item is shipped.